Contact your local SSA office if you have questions about a specific death record, if you have found an error in a particular record, or if you cannot find a record that you feel certain should be contained in the database. Please do not contact GIM or NTIS with questions or issues pertaining to individual records as we will not be able to help you; GIM and NTIS have no control over the content of the DMF. If you discover an error, you should contact your local Social Security office to make a correction. You can reach the SSA at 800-772-1213, or search for your local SSA office via their official site.
Contact GIM if you need technical support; if you have questions about using your account; or if you need help using the website. You can reach GIM via email at info@ssdmf.com or by phone at 800-538-3539. Please consult the FAQ before contacting us.
Contact NTIS if you have subscription, account, and/or billing questions. NTIS Subscriptions can be reached at 800-363-2068. You can also visit their website for more information and additional product/subscription options. You may also download the order form if you wish to place an order by mail or fax.